ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2017-02-17

"The staff was helpful but not pushy. In short conversations with them, it was apparent they weren't simply retail workers at a motorcycle shop, but motorcyclists with tangible knowledge helping other enthusiasts. "


Verified
5/5

2017-02-16

The staff at the North Olmsted location are awes8!

"I have been shopping at the North Olmsted location for a couple years now. And I have had nothing but good service. The staff are friendly and take care of every problem without giving you a hard time I would recommend the North Olmsted location to anyone and everyone they're great"


Verified
5/5

2017-02-05

Great selection, service, and value!

"First experience with this store, but we will definitely be back. Sales people were knowledgeable, friendly, and presented a lot options. Excellent value for the products offered. Go there for your cycling needs!"


Verified
5/5

2017-02-01

Great prices

"Purchase more of the economy handle bars. Saw a lot of affordable helmets. Going back before spring for dirt and street helmets "


Verified
3/5

2017-01-29

Little too busy

"Seamed that the staff was more interested in helping one customer than spreading out to help others"


Verified
5/5

2017-01-29

Great Customer Service!

"Eric and the staff of the North Olmstead store have been great. On two separate occasions, there were sale items that they store either did not have in my size or the color that I wanted. They did a search of the inventory of their other stores and found the items and had them sent in for me to purchase. In my opinion, this is going above and beyond for customer service. Cycle Gear will be my provider of choice going forward."


Verified
5/5

2016-12-31

Best place for gear

"I always try to get a good deal and all online but this store is worth the little money difference to go in the people in there know what there talking about they are always down to help you as they do there best best crew I've ever seen thanks guys "


Verified
5/5

2016-12-11

"Great staff, everyone is very helpful, but not overbearing."


Verified
5/5

2016-11-23

Helpful Staff, No Riff Raff !

"Sales Associates were very helpful in finding the item we came to purchase that day.
Even took it to the counter for us so we didn't have to lug it around while browsing the shelves for future purchases. Well lit clean store too. Even the bathroom was fresh & well supplied. A pleasant surprise !
"


Verified
5/5

2016-09-29

Older cycle rider

"very helpful, patient, knowledable staff"


Verified
5/5

2016-09-29

Helmet Hair is Worth it!

"Bought my new Bilt day-glo modular helmet recently. Selection was excellent as was the service! Can't beat the price!"


Verified
5/5

2016-09-27

Top Notch Service

"I shop here several times per year. The staff knows the products they sell. Eric is great.
They give me ideas about other products pros and cons. The price of the products
really can't be beat. Service is top notch ,if you have an exchange or problem they fix it
and return the item without any hassles.
"


Verified
5/5

2016-09-26

Fun store EXCELLENT service

"Cycle Gear in North Olmsted is a great store. They have a little bit of everything for your on and off road needs. Best of all their sales staff is wonderful. No high pressure sales just helpful and experienced riders lending their knowledge and expertise. Cycle Gear has an exceptional return policy too and extended warranties which further enhance it. I would recommend you stop by and give them a try. I think you'll be happy you did."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-26

Awesome is possible!

"I bought a new helmet and left the store wearing it on the motorcycle. Found out that the fit was too tight. They exchange it for another one no problem! I appreciate the excellent service thank you."


Verified
5/5

2016-09-24

Great Customer Service

"The young lady that helped me was the Best..."